Shipping policy
Thank you for shopping with NOCTE.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Times Once your order has been processed, estimated delivery times are as follows:
- United States: 7–15 business days
- International: 14–30 business days
Please note that delivery times may vary due to factors outside our control, including carrier delays and customs processing.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes upon arrival. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Packages If your package appears to be lost or significantly delayed, please contact us at [your email] and we will work to resolve the issue as quickly as possible.